Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Upon arrival customer showed us to the leaking hose bib. We provided an estimate to replace the leaking hose bib in the back yard. We replaced it with a brand new quarter turn style bib for better ease of use and it’s solid brass. We turned on the water and checked for leaks. No leaks.
Upon arrival customer had a toilet that needed to be installed with new supply valve as well as supply line. When we pulled toilet, toilet flange was broken and needed to be replace. We removed old flange and installed new. After installing toilet we tested, everything is working as it should. Thank you for calling John The Plumber -Shane
This invoice was to install shower cartridge from previous invoice as per videos and pictures taken. Everything’s been pressure tested and two customer satisfaction. Upon pressurizing the line, I unscrewed the filter for the lavatory faucet and found it was full of debris. I informed customer due to the debris in his lines that his salt filtration system should and needs to be serviced immediately due to blockage in the cartridges and filters.
Upon completion of installing gas lanterns on the exterior brick columns by the driveway the right hand side column the gas inlet was way off center and I told the gentleman the only way that I would be able to connect. It is if I offset the ignition source about an inch off center of the lantern and he gave me the OK and signed off on it. Upon turning the propane system on the newly installed, unit lit up, just fine as per video taken. The old lantern that I reinstalled with different bases and new ignition system did not light and has no pressure to it. It also had a huge kink in the line per video taken. I informed customer prior to reinstalling old unit. Customer did not want to do a pressure test or a leak detection test. They opted out to go to the propane company to pressurize the system and test the system as per video taken. Customer had me turn the propane system off, just in case there was underground, leaks where the column was broken down by vehicle. I need to return after
Customers is having a pool installed in the rear of their home. They needed a backflow installed for the pool filler on the left side of the home. I installed a 3/4 watts RP backflow and then removed a 3/4 hose bib on the left side of home. I installed a new Rp back flow strapping to the side of home and installed a new ball value hose bib. It is connected to a 3/4 PVC going to the pull filler.
Upon arrival customer showed me where he need 3 sub meters installed at home at this time we will be looking for a good meter to install and will send estimate when we have a set price
Upon arrival customer showed me around home customer completely remolded home everything is brand new nothing to be repaired at this time heater in garage is 8 years old heater in ceiling is 5 years old customer only wanted estimate for water filtration will call for install when ready
Upon arrival customer has a toilet that was not flushing. Further inspection, septic tank on left side of home was full. We also noticed that the base of the toilet is leaking due to a broken seal of wax ring. Toilet will need to be pulled and reset. After approaching customer with diagnosis, they would like to get their septic tank pumped, then call us back for installment of new Santa Rosa one piece toilet with gold finish to match their gold aesthetic bathroom. Customer has paid a deposit.
Upon arrival, I was shown to a toilet to runs every ten minutes. The only problem was that the float was too high and was allowing excess water into the flush valve. So I adjusted it and we waited 20 minutes and didn’t hear the running sound.
Came out today to diagnose a toilet in hall bathroom that squeaks very loudly when shutting off. I preformed a minor toilet rebuild taking care of all the failed parts and tested toilet extensively to ensure no leaks or issues.
Came out today for mainline clog…gave price…customer said she usually pays $250..refused inspection
This customer had recently moved to the area and was looking for a plumber nearby to remodel their bathrooms. We performed a thorough insection of their home and plumbing and gave them our best offer for the job. After consulting other companies, they decided to go with John the Plumber's exceptional service and professionalism.
This client called us on a Friday evening when they had a bad clog in their guest bathroom. There was a risk that the toilet would overflow. We came right away and were able to remove the clog. The customer was so relieved we resolved their problem they said they would call again for all their plumbing needs.
The client was deciding whether to change their older water heater with a new tankless model. We sat down and explained all the advantages and disadvantages of both systems. They were astonished by the potential savings of a tankless Instahot water heater. They were happy with our professional and honest expertise.
Replaced galvanized water service which had failed. We removed any necessary pavers and rocks along the walkway in order to route the new 1.25;PVC water service. The new line was be ran at a depth of 12''-14'' from the meter and connected to the house where we installed a new manual main valve, moen flo valve, and sprinkler water supply pvc valve. We used Oatey PVC glue and work was done to code. Includes: Permit fees Pulling up pavers Water service from city meter to house new valve at house and irrigation System 2 year warranty on labor 5 year warranty on PVC material Does not Include: Concrete cutting Replacing pavers Damage to landscaping Waiting on inspection to complete backfill.